Introducing Outlook

What is Outlook? Outlook components Ribbon Bars and Backstage View Customising Views in Outlook

Using Email
Create a message Working with To, CC and BCC fields Address a message to different recipients Shortcuts for Email Add file attachments Set priority Use the spellchecker Check for new messages Reply to and forward messages Open and saving an attachment Save a draft Setting up a Quick Part

Working with Contacts
Understand the Global Address List and Contacts folder Create, edit and delete a Contact Create a Group Integrate Contacts with online Profiles e.g. LinkedIn

Organising Items

Using the People Pane Sort and arrange items Search for items Creating and working with subfolders

Using Quick Steps

Setting up a Quick Step Create and edit a Quick Step Deleting a Quick Step

Scheduling Appointments and Events

View and track Appointments using the Calendar Using the Schedule View Working with the Room Finder Schedule an Appointment or event Set and manage reminders Modify or delete an Appointment Identify conflicting Appointments Schedule time as free, busy or out of office Making Appointments Private

Assigning and Tracking Tasks

Add, delete or modify a Task Track progress on a Task Assign a Task Accept or decline a Task request

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